WONDERSHARE UNICONVERTER 13 REVIEW UPGRADE
To better meet users' demand and bring more and more powerful features, we've combined downloading, converting, compressing, recording, and ever more functions to Wondershare UniConverter, this is the reason we don't gradually stop providing the upgrade of iTube products. Kindly note that iTube series software is still able to be accessed on our sub-brand Aimersoft. In line with your concern, kindly let me explain it in more detail and see how we could assist you further. We'll keep improving and bring a better experience for each user. I understand that it is very important for users to get help timely when he/she has trouble using the product. Reply from Wondershare Updated 7 days ago
Really appreciate a lot for your time and patience! We invite you to pay an eye on your mailbox. To address your concern, our support will investigate this matter further and then keep you updated as earlier as possible. Here is our refund policy for your further reference. Back to your refund request, if there is a technical issue that could not be resolved or a compatibility issue within 30 days after purchase, we will offer a refund. Thanks for your feedback anyway, we'll keep improving and then bring a better experience for our users. To avoid any trouble caused by it, we have especially explained this point in more detail before the customer purchases it from the shopping cart. To bring a cool experience for users, Filmora team did their best to compatibility Effects & Plug-ins including Boris FX, NewBlue FX, Filmstock, and AI Portrait features within the program, it would be free for use within 7 days and the user will be automatically charged per month if he/she has not canceled before the trial duration ends. The 7-day trial is only for Effects & Plugins, it does not include the Filmora subscription. It seems that there is some misunderstanding between us, we’d like to explain it in more detail and see how we could assist further. Reply from Wondershare Updated 5 days ago
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